1 Introduction and general principles

Benglabat (https://benglabat.net) created this privacy policy as a commitment to transparency toward our users. When you use the Benglabat platform — whether on the website or the mobile app — some information is naturally generated. You have the right to know how that information is used.

The core principle of Benglabat's privacy policy is simple — your information is yours. We never sell your personal information to third parties, share it for advertising, or use it for any other purpose without your permission.

By using this platform you agree to this privacy policy. If the policy changes, you will be notified in advance. So please check this page from time to time.

Benglabat follows international data protection standards and is regularly audited by third parties.

2 What information is collected

The following types of information may be collected when you use the Benglabat platform:

Registration details

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Username and password (encrypted)
  • Residential address

KYC verification information

  • National ID card or passport number
  • ID document image (stored on secure servers)

Automatically Collected Information

  • IP address and device type
  • Browser and operating system information
  • Time spent on the site and pages visited
  • Gaming history and transaction records

Your full payment card or bank account information is not stored on Benglabat's servers.

3 How data is used

Benglabat uses the collected information only for the following purposes:

  • Account management: To create, verify, and keep your account secure.
  • Service delivery: To ensure game play, transaction processing, and customer support.
  • Age and identity verification: To keep minors from using the platform.
  • Security assurance: To prevent fraud, deception, and money laundering.
  • Personalized experience: To suggest games and offers based on your preferences.
  • Legitimate communications: To send important updates, transaction confirmations, and promotional offers (only with your consent).

You can opt out of promotional emails or SMS at any time through your account settings.

4 How long data is retained

Benglabat does not retain any information longer than necessary. The retention periods for different types of information are listed below:

Types of data Retention period Reason
Basic account information While the account is active + 5 years Legal obligations
Transaction records 7 Years Financial regulatory requirements
Gaming history 3 Years Dispute resolution
KYC documents 5 years after account closure Fraud prevention
Support chat logs 1 Year Service Quality Improvement

5 When data is shared

Benglabat never sells your information. However, limited information may be shared in the following cases:

  • Payment processors: Payment gateways receive the necessary information to process deposits and withdrawals.
  • Game providers: Only the user ID is shared to run games, not personal information.
  • Legal authorities: We may be required to provide mandatory information by court order or government request.
  • Security partners: Limited information may be shared with specialized security agencies to assist in fraud detection.

In all cases, third parties are required to comply with Benglabat's privacy standards by written agreement.

Benglabat never shares your information with third parties for marketing or advertising.

6 Cookies and Tracking Policy

Cookies are used on the Benglabat website and app. Cookies are small data files stored on your device. We use three types of cookies:

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics cookies: To improve site performance. You can disable this if you wish.

Cookies can be deleted or disabled through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

7 Your rights regarding your data

You have several important rights regarding your personal information on Benglabat:

Right to access data

You can view the data stored in your account at any time.

Right to correct data

If any of your information is incorrect, please contact support and it will be corrected.

Right to export data

You can request a copy of your information for yourself.

Right to delete data

Information beyond legal obligations can be requested to be deleted.

Right to restrict processing

You can request that we stop using your data for specific purposes.

Right to withdraw consent

You can withdraw any previously given consent at any time.

To exercise these rights, email [email protected] or contact us via live chat.

8 Protection of children and minors

Benglabat strictly prohibits anyone under 18 from using the platform. Collecting information from anyone under 18 is a direct violation of our privacy policy.

  • Date of birth is verified at the time of registration.
  • Identity verification may be carried out if there is any suspicion.
  • If proven to be under 18, the account is closed immediately and the information is deleted.

If you know that a minor is using Benglabat, please report it to support.

9 Security measures

Benglabat uses industry-grade technology to protect your information:

  • SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Firewall: Our servers are protected by advanced firewalls.
  • Password hashing: Passwords are never stored in plain text — they are kept as hashed values.
  • Access control: Only authorized staff can access data on a need-to-know basis.
  • Regular audits: Third parties conduct regular security audits.

If any data breach occurs, affected users will be notified within 72 hours.

10 Contact and complaints

For any questions or complaints regarding the privacy policy, contact us:

Live chat
24/7 Support in Bengali
Response time
Usually within 24 hours

We'd love to hear your feedback or suggestions about Benglabat's privacy policy. Your satisfaction is our goal.

Benglabat's Our data protection commitment

We don't just make promises — every promise is backed by measures that put it into practice.

🔐
Encrypted storage

All your information is stored with 256-bit AES encryption. Even if a hacker got hold of it, it couldn't be read.

🚫
No data sales

Benglabat never sells your personal information. This is our core policy.

👁️
Transparent Usage

How your information is used is clearly stated on this page. There is no hidden information.

⚙️
Your control

You can request to view, correct, or delete your data at any time.

🔍
Regular security audits

Third-party security experts regularly audit Benglabat's systems.

🌐
International standards

Benglabat operates in line with the highest international data protection standards.

Your information is secure — play with peace of mind!

Your privacy is 100% protected on Benglabat. Sign up with confidence and enjoy Bangladesh's best online gaming experience.

Security guarantee
Data is never sold
256-bit SSL Encryption
You control your own information
24/7 Support in Bengali
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